All About Moon On The Water 5 Star Entertainers
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Rain Date Policy
All About Moon On The Water 5 Star Entertainers We understand that emergencies, like rain, can catch you by surprise.

That's why we have our rain date policy. You have the option to book a second non-holiday weekend date/time at the time of booking so we hold that additional time/date for you for at the additional price of your party (even our amazing party package deals). When you book a rain date, we hold entertainers for you and they do not take another booking for that date/time, so the cost of rain date is nonrefundable even if unused. Rain date offer is NOT VALID WITH BOOKINGS FROM THE BASH or GIGSALAD.

If you don't initially book a rain date but want to add it for a date/time we still have available, we can add it up to the day before your party (Monday through Friday from 9a-9pEST). There are circumstances that can occur at a moment's notice and you may need to add a rain date. We have all had emergencies happen, so it's not a problem. Some reasons for rain dates:
* Covid-19;
* Medical Emergencies;
* Inclement Weather;
* Scheduling Conflicts;
and let's face it, stuff just happens.

Since Covid-19 society has become more aware of how important health is, so if your child has a fever, you feel unwell, or your relatives and guests are sick, it's alright to postpone the party and give everyone time to recover. The state of NJ requires to quarantine for a full five days. If symptoms have disappeared, wear a mask for the next five days. This puts a damper on things like face painting, so reschedule your party for at least two weeks later so you can enjoy all the fun.

Q. What does it cost?
A. To hold a second date, we charge the same as your original party including materials (see below) minus and unused transit fees. If you call off the party while entertainers are en route to you, those transit fees apply as well. Materials we may need to remake for your second party date may include:
  • ordered perishables:
            flowers,
            food items (cup/cakes, lollipops...)
  • helium balloons and helium filled decorating options
  • Any dated items:
            custom candles
            dated goody bags
            dated bride and groom etched glasses
            dated name on rice creations
            dated gifts
            basically anything we put a date on and have to remake or change for your second party date.

    If you didn't order anything other than entertainment, or your ordered nonperishable non-dated gifts, it's only the cost of the party package to hold a second date for you. If the date is only on a ribbon, we can generally remove that and save you the extra money for supplies. If you have already booked a rain date, we will not hold a third date the same month.